Supporter Promise

Our promise to you:

With your support, we will always strive to do more to improve patient experiences at our hospital

Our commitment to you:

It is only through the kindness, generosity and hard work of our supporters who raise vital funds for our charity that we are able to do more every year to improve our hospital and offer the best possible care for our exceptional patients. We are committed to making you proud to support our charity and adhering to an open and honest relationship with you.

We promise you…

• That we will keep you informed and updated about how we are spending your money, with specific emphasis on our four key priority areas, please click on the boxes below:

       

We also promise…   

• That we will happily share our impact and governance reports with you.
• That we will be open and honest with you. We will listen to you, we will always be approachable, we will improve where we can, and if we mess up, we will take full responsibility!
• To give you the choice about how we contact you and what we contact you about. We want you to know that you are in control and you can feel safe with us.

• If you have any questions about the data we hold on you or how we communicate with you, please feel free to contact our lovely Supporter Care Team ([email protected])

• We are committed to delivering high standards, and will adhere to the Fundraising Regulator Promise.
• We do not purchase or sell data from third party suppliers. We will only use third party suppliers that we trust and that we can monitor closely. All of our fundraisers will display their Fundraising Regulator Badges so you know you can trust them. We will always be explicit about our Complaints Procedure